Greendot is a little too big for its own good

Prepaid Card Issuer Greendot has become a Goliath in the industry and has become a financial institution that lacks good customer service and some transcactions such as chargebacks or refunds are painfully slow.  This is sad do to the fact that this company actually owns a bank to does business under several names.  Combined with the high cost of reloading the cards, GD lacks new products that would help to retain customers as well as its failure to follow-up with companies that are interested in launching cards and are in need of a partner to provide products to other cards within its network.